Guarantee of funeral articles
- Our plaques are in GRANITE Stone, this is an unchanging stone in time, or altuglas, which is unchanging too.
- Our funeral bronze are in real bronze. It s normal that our bronzes get hurry in time, you can clean them simply, and they become again so brilliant as the first day.
- Our color bronzes are enamelled, and have a best life expectancy.
- Our "Gold" engravings are quite realized in the fine gold 22 carats.
- Granite is a natural stone which is consisted of very differents elements which give a tint to every piece, which permit each funeral plaque to be an unique model because of its color .
So the color of the plaque we will realize , will not correpond exactly with this of the virtual plaque you see on the website.
- The cleaning of the granite is only an annual cleaning with a mixture of soapy water and a drying with a dry rag.
- During the reception of the delivery, you have to verify your products, unpack them in front of the deliver , and indicate reserves on the delivery. If no reserves are notified ,any breakage noticed later will not be taken care.
- We cannot be responsible of the delays of transport. These are of the responsibility of our provider.
- The warranty of our plaques is 5 years, pieces ans handwork. The guarantee include any manufacturing defect, defect of the granite, the visserie, or abnormal change of the bronze.The guarantee excludes the breakage of the plaque due to any shock.
- Any deterioration, due to a misuse,or a bad exposure of the product will not be taken care.
(Examples : the plaque is fallen on the grave because of an animal, or because of the weather conditions ; wax of candle; cleaning with chemicals will not be taken care .)